We gladly accept returns and exchanges on all items within 14 days from when the order was received. Please send an email to firstname.lastname@example.org specifying the problem / change / refund you want to proceed with.
Items must be returned in their original state: unwashed and unworn with original tags. We cannot accept garment returns with make-up stains or traces, please take care while trying the item(s) on.
Return handling and return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
We will refund you within 10 days or receiving your return. Refunds can be delayed if we haven’t received the goods or evidence that you’ve returned the item(s).
We will ship the new item on arrival of your original parcel. Please allow 1-3 days for processing.