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Product Lagatta Shipping Returns



Product

Lagatta activewear is an all-in-one, thoughtfully designed outfit that makes your workouts more carefree, confident and comfortable. Made to enhance what you already have, while also making you feel secure and held-in. It's about feeling great, having fun and living well — just the way you are and just the way you live. 

No, here's why: our built-in liners only replace your usual underwear and the traditional inner lining of any other sports bra. We're not adding an extra layer, we're simply replacing an existing one with something more comfortable, convenient and confidence-boosting. 

But, there's more. Our inner liners are made of butter-soft polyamide: breathable, quick-drying, stretchy and mildew resistant. Polyamide allows cool air to reach your skin and wicks sweat from your skin to the fabric's surface, where it evaporates. It'll keep you cool, sculpted and smooth.

For our ShapeTech™ shorts to function best, we recommend not wearing extra underwear underneath. However, it is completely possible.

No. If you are wearing the correct size, the inner liners should be barely visible. Our customers say the slight line around the thigh makes them feel extra secure. 

A size guide is available in each product description under the tab 'sizing'. 

If you are in-between sizes or doubting, choose the bigger size. Our tops run slightly smaller than our leggings. 

We are working on more size choice. Stay tuned!

Your activewear should be snug but comfortable. The goal is to feel held-in without feeling held back. The inner shorts should not dig into your thighs and the 'V' neckline of your top should lay flat without folding inwards. 

Our activewear is made with butter-soft and smoothing luxury fabrics that are good on women and good on our planet. 

OUTER FABRICS
100% Italian
78% Recycled polyamide
22% Lycra Xtra Life®

INNER FABRICS
100% Portuguese
93% Polyamide
7% Elastane

✓ Butter-soft
✓ Shaping and sculpting
✓ 78% recycled from ocean plastics
✓ Breathable and thin
✓ UPF50+ (UV protective)
✓ 100% opaque and non-see-through
✓ Washable at 30°C
✓ OEKO-TEX® verified 

Yes, of course! You can wash Lagatta like any other activewear. Please follow the instructions on the care label on the inside of the garments. 

We have travelled across Europe to find the best, most technologically advanced and ethical manufacturers and suppliers. We're very proud to say that our fabrics are 100% made in Italy and our garments are 100% made in Portugal. 

Our fabrics are OEKO-TEX® certified. OEKO-TEX® is the international 3rd party certification devoted to testing and approving textiles for dangerous chemicals. This means our products have been put through extensive testing to ensure that the fabrics have not been unnecessarily treated with harmful chemicals like pesticides and lead.

We make activewear that's good on women and good on our planet. Our fabrics are 78% recycled from ocean plastics. Our timeless pieces are made to mix and match, so you can enjoy fewer pieces for a longer time. Our superior quality means you'll be purchasing activewear that is made to last. Every order is shipped in a recycled and recyclable box. 



Lagatta

We're a mother-daughter duo who thought activewear for women should be better. We wanted effortless, comfortable, elegant and flattering. So that's what we made! Read more about our story here

Our HQ is based in Belgium, our operations are based in London, UK. 

/lah-gah-tah/
Our brand name and logo were inspired by the cheetah. Female cheetahs are just about superwomen and -moms. They're elegant, sporty-ish, unapologetic and they take care of their cubs like no other. 'La gatta' is also a nickname given to a fabulous woman in Portuguese, although we didn't find that out until we went into production.

Please email press@lagatta.com.

As a Lagatta ambassador, you enjoy discounts, free samples and first access to new launches. Please email info@lagatta.com with some information about yourself and why you'd like to represent Lagatta.



Shipping

We ship to most countries in Europe. Stay tuned for international shipping announcements.

Currently shipping to:
Belgium, France, Netherlands, Luxembourg, Germany, Monaco, Switzerland, Denmark, United Kingdom, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Holy See, Hungary, Ireland, Italy, latvia, Lithuania, Malta, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.

Standard Shipping
1 to 4 days

DHL Express Shipping
Next day 

All orders are parcel tracked. Orders placed before 1 PM are shipped the same day. Orders placed after 1 PM are shipped the following business day. Orders are in transit on business days only.

Due to COVID-19, we may experience some shipping delays. Thank you for your patience! Stay safe!

We offer FREE standard shipping with the purchase of any set and on orders over €200. A country-specific shipping fee will be applied at checkout on all orders under €200 and orders without free shipping code. 

We offer free shipping on your first order (just sign up for our newsletter to receive the discount code!) as well as on all orders over €200. 

We would love to offer free shipping on all orders! Unfortunately, as a small start-up, we can’t afford to cover all shipping costs at this time. We hope to change this in the future as soon as we grow.

As soon as your order ships you’ll receive a shipment notification email with a tracking number.



Returns

Try on your new favourites in comfort at home. If you don't like them, send them back!

We gladly accept returns and exchanges on all non-used items within 14 days from when the order was received. Please send an email to info@lagatta.com specifying the problem / change / refund you want to proceed with. 

Items must be returned in their original state: unwashed and unworn with original tags. We cannot accept garment returns with make-up stains or traces, so please take care while trying the item(s) on.

Return handling and return shipping costs are the responsibility of the customer. Shipping costs are non-refundable. 

For refunds
We will refund you within 10 days or receiving your return. 

For exchanges
We will ship the new item on arrival of your original parcel. Please allow 1-3 days for processing. 

Please send an email to info@lagatta.com specifying the exchange or refund you want to proceed with. We will guide you through the quick and easy process from there. 

For anything else: